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Arnold Magnetics Return Policy

Sales Terms and Conditions

Upon purchasing any items from our website you agree to our Sales Terms and Conditions which can be found on the Legal Page of our website

Online Payment Policy

We accept most major brands of credit cards for online purchases.  We do have other forms of payment if needed, so please contact us for more information to discuss the other types of payments we have available.

Online Order Cancellation Policy

Most orders are shipped within 24 hours of payment, so canceling an order may be difficult.  If you wish to cancel an order, notify us immediately and we will attempt to stop the order before it is processed and sent for shipping.  If it has already been processed, we are unable to cancel the order, and it will be subject to our return policy.

Online Purchase Return Policy

We accept returns on all products, purchased on our online store, returned to us in original and resalable condition within 30 days of purchase.  Shipping fees are not refundable.  Shipping fees incurred by Arnold Magnetic Technologies greater than the flat rate charged are not refundable.  There is a $25.00 or 20% restocking fee, whichever is greater, for all returned items.  Please email us at with a subject line of RMA Request to receive an RMA number before returning any products. All products must be shipped in a box in order to comply with USPS, UPS, and FedEx regulations. Returns in an envelope or padded envelope will not be accepted. Return refund processing can take 3-4 weeks, from receipt of the return, as all products are individually inspected for damage/use.

We do not accept returns on products that have been damaged due to improper handling or that show signs of wear.

Custom orders are not eligible for return unless the products do not meet the original specifications.

Any order returned to us as undeliverable because of an incorrect address supplied or an undeliverable address will be refunded the value of the order less shipping and any return shipping charges.  If you would like the order reshipped, we require that you pay another shipping fee, as postage for returned items is not refunded by the carrier.  Any shipments refused by addressee are also subject to shipping and return shipping charges.

Sales Tax

On products where sales tax applies, your online order will show tax applicable to the destination to which your order is shipped, delivered or picked up, at current tax rates. Shipping charges may also be subject to tax in certain states. Arnold Magnetic Technologies is required to collect tax in all states where we have a physical presence. You can estimate your sales tax by entering your ZIP code in your cart.

Request Tax Exempt Status

If you are interested in requesting a tax exempt status, please do the following:

1.      Login and create a profile on the using the Customer Login Button.

2.      E-mail a copy of your Tax Exempt Certificate to us at and use a subject line of Tax Exempt Status Request.

3.      We will review your paperwork, and change your account so you will not be charged use tax until the expiration of the Tax Exempt certificate.  Once the certificate expires, your status will be reset until a new certificate is received.

If you inform us that you are purchasing items under tax exempt status and we do not receive your certificate within 24 hours of your purchase, tax will be charged to your order.